Cookie Policy

COOKIE POLICY

Effective from: 01.02.2024

SUBJECT

This policy applies to cookies or similar tools on the website www.manoracosmetics.com (referred to below for brevity "Site", " Internet page", "Website"), served by "Manora Cosmetics" Ltd, UIC 207577362, VAT No. BG 207577362, with headquarters and management address: city of Varna, g.k. "Chaika", bl. 203, entry A, fl. 6, apartment 14 , contact phone: +359 888 731 599, e-mail: office@manoracosmetics.com (hereinafter referred to as "We" for short).

When you first visit www.manoracosmetics.com we will ask you to accept the use of cookies in accordance with the terms of this policy. By using our website and accepting these policies, you consent to our use of cookies.

ESSENCE OF COOKIES

A cookie is a small file made up of letters and numbers that is stored on your computer, mobile device or other equipment when there is access to the Internet. The cookie is installed through the request sent by the server of a web page to the browser (for example: Internet Explorer, Chrome) and is completely "passive" (does not contain software programs, viruses or spyware and does not access the information from the user's hardware) .

FOR WHAT PURPOSE ARE COOKIES USED

We use cookies or similar tools on our site to improve its performance and your experience in accordance with all applicable standards and legislation in the field. In general terms, the purpose of cookies is to ensure the effectiveness and usefulness of our Site, to ensure that it functions properly and to remember important actions (for example, what you have selected in the "cart", which pages of the Site you visit most often, whether you have saved certain settings and whether you get error messages from certain pages). With the help of cookies, the Site correctly displays the availability of products that you can add to the shopping list in the cart.

Cookies make it possible to recognize the user's device and to present its content in a way adapted to the user's preferences. Cookies provide the user with a pleasant experience while browsing the Internet and help the Site to offer the same goods and services suitable for the user, such as online privacy preferences, in the shopping cart or relevant advertising. Also, they are used in the preparation of anonymous statistics that help us understand how a user prefers to use our websites, allowing us to improve their structure and content, excluding the identification of the user's personality. Thanks to cookies, the availability of products that you can add to the shopping cart list is correctly displayed on the Site;

WHAT COOKIES WE USE

Our site uses several types of cookies - mandatory, session cookies and third-party cookies.

Required cookies

They are strictly necessary for the site to perform its functions and are stored as a file on your computer or mobile device for a long period of time, usually for the period parameterized by the cookies or until they are manually deleted by the user. We use these cookies to authenticate our users when they use the site, so that we can provide our services, or so that we can enforce our Terms and Conditions and maintain the security of our services.

Session cookies

Session cookies are temporary files that remain on your device during your visit to our website and are active until the end of your user session or until you close the application (web browser), after which they are deleted. We may also use session cookies, for example:

  • to allow you to move between individual pages on our site without having to log in again;
  • to recognize you when you return to our site to use our services;

Cookies and technologies , including third-party pixels

We also use some third-party cookies as part of our services. These cookies are managed by the respective sites and are not controlled by us. Below are the third-party cookies we use, some of which can be turned off using your browser's general settings. For others, you need to visit the respective technology provider or browser sites and follow the instructions provided. These service providers may collect your IP address and non-personally identifiable information about your visits to our site. Some of these advertising cookies allow our ads to be displayed while you visit other websites. This non-personally identifiable information is anonymous, according to the Privacy Policies of these third parties, and does not include your name, address, email address or other personal information, but your IP address may be collected. Anonymous information is collected through the use of a pixel tag (also known as "cookies" and action tags), which is a standard technology used by most major websites. These cookies and technologies are often called targeting cookies and are used to provide advertisements that are more relevant to you and your interests; limiting the number of times you see an ad; measuring the effectiveness of the advertising campaign; tracking people's behavior after seeing an ad. They are usually installed on behalf of advertising networks with the permission of the site operator. They remember that you have visited a site, and quite often they will be linked to the functionality of the site provided by the other organization.

  • We use Doubleclick.net- for remarketing and Google display ads;
  • We use Facebook - with its help, the actions of users can be tracked after they have seen or opened an advertisement on Facebook. This allows us to track the performance of Facebook ads and collect data for statistical purposes. The data collected in this way is anonymous to us, we do not receive information about the identity of users. However, Facebook data is stored and processed so that it is possible to link to the respective user profile and Facebook can use the information for its own advertising purposes, in accordance with Facebook's data usage policy.
  • We use Google Analytics - to generate statistics about site traffic and traffic sources.
  • We use MailerLite at mailerlite.com or similar companies - to enable unregistered users to subscribe to our free newsletter.
  • We use Yandex.ru - to generate information about orders, attendance, display for ads.
  • We use Intercom on intercom.com - so that you can use the chat facility provided on the Site.
  • We use pixel tags (web beacons), which do not place information on your device, but they can work together with cookies to monitor website activity.

If you are concerned about third-party advertising cookies generated by advertisers, you can turn them off here: Your Online Choices site .

The Site contains references (so-called "links") which, if followed, may take you to the websites of other companies and organizations. For example, if you click on the Facebook "Like" button or log in via this social network on our Site, you share data with these third parties. We are not responsible for their content and data protection strategies. These other websites , services and applications may set their own cookies on users' computers, collect data or request personal information.

DO COOKIES CONTAIN PERSONAL DATA

By themselves, cookies do not require information of a personal nature in order to be used and most often do not identify the identity of Internet users. Personal data collected through the use of cookies may only be collected to facilitate the user's use. This data is encrypted in a way that prevents unauthorized persons from accessing it.

CAN COOKIES BE BLOCKED AND HOW

In general, an application for accessing web pages allows the storage of cookies by default. These settings can be changed so that the automatic management of cookies is blocked by the web browser or the user is informed each time cookies are sent to his terminal. Detailed information on the possibilities and ways of managing cookies can be found in the application settings (on the web browser). Restricting the use of cookies may affect some functions of the web page.

Most browsers allow you to refuse to accept cookies; for example:

  • in Internet Explorer (version 10) you can block cookies using "Settings", "Internet Options", "Privacy" and then "Advanced";
  • in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", select "Use custom history settings" from the drop-down menu and remove " ";
  • in Chrome (version 29) you can block all cookies by opening the "Personalization & Controls" menu and clicking "Settings", "Show advanced settings" and "Content settings"

Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all functions on our website.

DELETING COOKIES

You can delete cookies already stored on your computer; for example:

  • in Internet Explorer (version 10), you must manually delete the cookie files (you can find instructions for this HERE ;
  • in Firefox (version 24) you can delete cookies by clicking "Tools", "Options" and "Privacy", then select "Use custom settings for history", click "Show cookies" Cookies;
  • in Chrome (version 29) you can delete all cookies by opening the "Personalization and control" menu and clicking "Settings", "Show advanced settings" and "Clear browsing data" and other data about sites and plug-ins "before clicking on "Clear Browsing Data".

Deleting cookies will have a negative impact on the usability of many websites.

WHY COOKIES ARE IMPORTANT ON THE INTERNET

Cookies are central to the efficient functioning of the Internet, helping to establish a certain pattern of preferences and interests of each user. Disagreeing or disabling cookies may make some sites unusable.

Rejecting or disabling cookies does not mean that you will no longer receive online advertisements, but that these will no longer appear in your account for favorites and interests collected through browsing behavior.
Examples of important cookie roles (that do not require account authentication):

  • Content and services adapted to user preferences - categories of products and services.
  • Offers adapted to user preferences - remember passwords.
  • Saving child protection filters for Internet content (family mode option, safe search function).
  • Limitation of the frequency of use of advertisements - the limitation of the display of an advertisement for a certain user of the site.
  • Providing advertisements that would be of interest to the user.
  • The measurement, optimization and characteristics of analytics - how to confirm a given level of website traffic, what type of content is displayed and how the user reaches a website (eg: search engines, direct, other websites, etc.). The websites develop these analyzes and their use in order to improve the site for the benefit of the users.

SECURITY AND PRIVACY

Cookies are NOT viruses! They use the plain text format. They are not composed of pieces of code, so they cannot be executed, nor can they be executed independently. Therefore, they cannot be duplicated or copied to other networks to run or copy over again. Since they cannot perform these functions, they cannot be considered viruses.

Cookies can still be used for negative purposes. Because they store information about a user's preferences and browsing history, both on a particular site and on most other sites, cookies can be used as a form of Spyware. Many anti-spyware software are not aware of this fact and constantly mark cookies to be removed during removal / scanning / anti-virus / anti-spyware procedures.

Browsers usually have built-in privacy settings that provide different levels of cookie acceptance, validity period and automatic deletion after the user has visited a site.

Other security aspects related to cookies:

Since the protection of personal data is extremely important and represents the right of every Internet user, it is recommended to know the possible problems that cookies can create. Through them, information is constantly and bi-directionally sent between the browser and the website, and in the event that a hacker or other unauthorized person intervenes during the sending of the data, then the information containing cookies can be intercepted.

In rare cases, this can happen if the browser connects to the server using an unencrypted network (eg: a wireless non-password protected network).

Another type of cookie-based attack requires wrong cookie settings on the server. If a website does not require the browser to use only encrypted channels, hackers can use this vulnerability to trick browsers into sending information through the unsecured channels. Hackers then use the information to gain unauthorized access to certain websites. It is very important to be careful in choosing the most suitable privacy protection.

Thanks to their flexibility and the fact that most of the most visited and largest sites use cookies, the latter are almost unavoidable.

Disabling cookies will not allow the user access to the most encountered and used sites, including Youtube, Gmail, Yahoo and others. All modern browsers offer the ability to change cookie settings. These settings are generally found in the "options" or "preferences" menu of your browser, through which you can customize the use of cookies in your browser.

Please review the Privacy Policy, in which we have comprehensively specified the data storage periods of cookies and similar technologies.

Questions and requests related to the exercise of your rights to the protection of your personal data can be directed to us , through the contact form available on the Site or through any of the specified contact forms:

CONTACT WITH US

You can send questions and requests related to the exercise of your rights to the protection of your personal data to us through the contact form available on the Site or through one of the indicated contact forms:

"Manora Cosmetics" Ltd, UIC 207577362, VAT No. BG 207577362, with headquarters and management address: city of Varna, g.k. "Chaika", bl. 203, entry A, fl. 6, apartment 14 , contact phone: +359 888 731 599, e-mail: office@manoracosmetics.com

DATA PROTECTION OFFICER

The responsible person for data protection is Mari Borisova.

Address for correspondence: city of Varna, g.k. "Chaika", bl. 203, entry A, fl. 6, apartment 14 Email address: office@manoracosmetics.com

Contact phone: +359 888 731 599